Frequently Asked Questions

Everything you need to know about your Coco Village experience.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking number so you can follow your package's journey to your doorstep.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.

Do you offer international shipping?

Yes, Coco Village ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

How should I care for my Coco Village garments?

To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Specific care instructions are located on the inner label of every garment.