Returns & Exchanges

At Coco Village, we want you to be completely satisfied with your fashion finds. If your purchase isn't a perfect fit, you can return or exchange unworn items with original tags within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

3

Print and Attach Label

Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange once the item is inspected.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing